LEGAL DRAFT

Refund & Return Policy

Version 2026-09-21-v1 · Last updated 21 September 2026

Damaged, defective, or wrong item

Report the issue within 7 days of delivery with your order number and a clear photo. After verification, Snagit will provide a free replacement for an item that arrived damaged, defective, or different from the order.

Change of mind

Each sticker carries a unique QR code. Change-of-mind returns are not accepted after dispatch because the item cannot be safely resold.

Refused cash-on-delivery orders

[OWNER TO DECIDE HANDLING]

Delivery fees

Delivery fees are non-refundable unless the error was Snagit's.

Statutory rights

This policy does not affect customers' statutory consumer rights.

Contact

Email hello@snagit.ink or WhatsApp +94 76 540 2461 before returning an item.